Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Introduction

Last updated: April 2026

LonelyChat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By using LonelyChat, you consent to the data practices described in this statement.

Information We Collect

We collect information you provide directly to us when you create an account, use our services, or contact us. This may include:

  • Name or username
  • Email address
  • Profile information such as interests and photos
  • Chat logs and communications (stored temporarily for moderation purposes)
  • Technical data like IP address, browser type, and device information
  • Usage data and analytics

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Match you with other users
  • Moderate content and ensure community safety
  • Send you service-related notifications
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience
  • Protect against fraudulent or illegal activity

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist our operations (under strict confidentiality)
  • Law enforcement when required by law or to protect safety
  • Other users only with your clear consent (such as when you choose to share profile details)

Data Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, or destruction. These include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access your personal information
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to opt out of certain data processing

To exercise any of these rights, please contact us through our contact form.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze site usage, and personalize content. You can control cookie preferences through your browser settings.

Children's Privacy

LonelyChat is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of LonelyChat after any modifications indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us.